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Year : 2015  |  Volume : 2  |  Issue : 1  |  Page : 32-37

A community participatory model of mobile dental service-survey among stakeholders

1 Believers Church Hospital, Thiruvalla, Kerala, India
2 Kingston Public Hospital, Jamaica
3 Department of Community Medicine, Christian Medical College, Ludhiana, Punjab, India
4 Department of Community Dentistry, Christian Dental College, Ludhiana, Punjab, India
5 Department of Oral and Maxillary Surgery, Christian Dental College, Ludhiana, Punjab, India

Correspondence Address:
Dr. Clarence J Samuel
Department of Community Medicine Christian Medical College, Ludhiana - 141 008, Punjab
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/2348-3334.149342

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Background: The mobile dental service (MDS) at Ludhiana is a unique model of oral health care delivery which enables rural communities to develop their own creative system through partnerships, for ensuring consistent oral health care delivery in the underserved areas. Objectives: The objective of this study was to assess the satisfaction among the stakeholders participating in the MDS program of a premier Dental College in Ludhiana. Methodology: A cross-sectional survey was conducted in 12 villages of Ludhiana district in Punjab where the MDSs were being provided. Four hundred and fifty patients, 50 organizers and 40 service providers were interviewed separately with pretested questionnaires. Results: About 98.4% of the patients were completely satisfied with the overall care provided. 71.1% of the patients felt there was increased times in services and 76.7% felt that there was inadequate referral network. Most patients were satisfied with the communication skills of the doctors. 57.5% of the organizers felt that the overall care provided in the MDSs was consistently good and high quality in spite of challenging infrastructure. 100% of the health care providers felt that working in the MDS was a good learning experience in spite of the heavy workload and infrastructure challenges. Conclusion: The study reveals that the MDS is a satisfactory mode of dental care delivery for all the stakeholders involved. Despite the challenges, this partnership program can be nurtured as a successful model of oral health care delivery in underserved areas.

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